Shipping Policy – Always Nova

Effective Date: [1st june 2025]

At AlwaysNova, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:
A. Your name, email, phone number, and shipping address
B. Payment information (handled securely by payment gateway or any other secure way)
C. Your order history and browsing activity

4. Vendor registration details (for sellers)
We do not collect or store your credit/debit card details. All transactions are processed through secure third-party gateways.

2. How We Use Your Information

We use your information to:
A. Process and deliver orders
B. Contact you about your orders or support requests
C. Improve our products and website
D. Send occasional promotional emails (you can opt-out anytime………)
E. Verify vendor details and manage their listings

3. Sharing of Data

A. We do not sell or rent your personal data.
B. We may share limited information with:
1. Delivery partners for shipping
2. Payment gateways for processing
3. Legal authorities, if required by law
4. Cookies and Tracking

Our website uses cookies to:

A. Remember your cart.
B. Analyze traffic for a better experience.
C. Offer personalized recommendations.
D. You can control cookie permissions from your browser settings.

5. Data Security
A. We take security seriously and use:
1. SSL encryption
2. Secure admin dashboards
2. Verified plugins and systems
(However, no online platform is 100% secure. Please use strong passwords and be alert for phishing.)

6. Your Rights
You may:
A. Request to view or update your personal data
B. Ask us to delete your account
C. Opt out of marketing communications

7. Children’s Privacy

AlwaysNova is not intended for children under the age of 13. We do not knowingly collect data from minors.

8. Vendor-Specific Policy

Vendors registering on AlwaysNova agree to share their business contact, product details, and shipping data, which may be displayed to users. Financial information is kept confidential.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Last updated date will always be shown above.

10. Contact Us
For privacy-related concerns, contact:
Email: help@alwaysnova.com
Phone: +918601277015